Terms & Conditions
Terms & Conditions for Trade Customers:
If this is your first order from Lola Design, payment is required ahead of shipping (pro forma). We accept payment by all major cards (Visa, MasterCard etc) and BACS transfer (for UK Mainland customers). Once your order is placed, we will send you an electronic invoice and payment can be made at this stage.
Existing & repeat customers will be supplied on 30 day terms thereafter (subject to our discretion)
Non-payment & late payment
All products remain the property of Lola Design ltd until paid for in full.
If agreed payment terms are exceeded then the outstanding amount on the account will become due and previously agreed terms are no-longer valid.
Our minimum carriage paid order value for greeting card orders is £75 (UK customers Mainland customers).
Our minimum carriage paid order value for combined greeting card and gift orders is £100 (UK customers Mainland customers).
Greeting card or gift orders below these amounts will be subject to a £5 delivery charge for UK Mainland customers
Orders outside of UK Mainland will be subject to a delivery charge which will vary dependant on location.
All orders containing Art are subject to a minimum £8 carriage charge for UK Mainland customers. This may vary on large art orders (i.e. if a pallet delivery is required).
International shipping for Retailers outside of the UK:
Carriage on greeting card orders within Europe is £10 (per box, most orders will ship in 1x box & we will notify you if different)
Please provide your business Tax number with the order (e.g GB 228 6225 07) otherwise sales tax will be included.
Carriage on greeting card order outside of Europe will vary dependant on the destination and the final amount will be confirmed on invoice.
Carriage on art orders outside of the UK will vary dependant on the destination and the final amount will be confirmed on invoice.
Early settlement discount (greeting card orders only, must be paid by BACS):
UK trade customers who pay within 5 working days of the invoice date by BACS are eligible for a 5% discount (please deduct this from the amount invoiced). The credit should reach our account within the specified 5 day period. This discount does not apply to payments made by debit or credit card (BACS payments only).
We always endeavour not to supply retailers who are in close proximity to one another. We will always check that no other retailer is being supplied in the same post code (e.g. HD8 8UJ). If a retailer in the same post code registers for a trade account as an existing customer we will always check to see when the existing customer last ordered. An existing customer is classed by us as a customer who has ordered £250 of goods within the last 6 months.
Lola Design ltd is a company registered in England and Wales.
Company registration no: 8325988
VAT number: GB228622507
Registered office: 7 East Mount Road, York, YO24 1BD
Contact: Frank Mountain
+44 (0)1904 675514